A Powerful Approach to Improve
Conflict Management Skills
Conflict is inevitable and isn't necessarily best to be eliminated or avoided. It can be a highly creative and constructive process when you are equipped with the proper tools. Whether in the workplace or at home, having a better understanding of how and why you respond the way you do to conflict can be extremely helpful in learning how to manage it more effectively.
Includes the online assessment, personalized evaluation, development workbook and two hours of coaching to support you in becoming more
Alan Bachman is a certified facilitator of the
Conflict Dynamics Profile®.
Learn more about the CDP by going to:
Alan offers mediation services for all kinds of conflict situations. Whether it’s a disagreement in a business relationship, personal relationship or general conflict of any kind, Alan can assist in facilitating sensitive discussions in an effort to resolve the disagreements or reach a level of reconciliation. Alan received his formal mediation training from 2004-2006 from US Arbitration and Mediation. Alan is a Qualified Neutral under Rule 114 of the Minnesota General Rules of Practice.
Mediation is certainly not the only method to resolve a dispute. But when there is a breakdown in communication between the parties, often coming together with the aid of a professional mediator, the lines of communication can once again become open. Furthermore, resolution through mediation is usually less expensive and less time consuming than the traditional legal process. Finally, a mutual agreement reached by the parties involved has the potential to result in a more amicable relationship for the future.
What can I expect from the
Typically the mediator will discuss the issues of the conflict with the parties prior to commencing the resolution process. The greater clarity about the positions beforehand the better prepared the mediator will be to enter into the discussion. Once it is agreed upon to address the conflict through mediation, all parties must sign an agreement to mediate. Throughout the process, the mediator may choose to meet with the parties individually as well as together depending on the situation. It’s important to remember, the mediator takes a neutral position in the conflict and any decisions reached by the parties are their decisions, not the responsibility of the mediator. It’s the mediator’s role to facilitate an open discussion, ask questions, provide guidance when situations become stalled, clarify the positions and assist in moving the process forward to reach a
What if an agreement is reached?
If the parties agree to mediate a dispute, it’s important to remember that agreements reached through the process are binding and may affect their legal rights. At the conclusion of the session, a memorandum of agreement is drafted by the mediator and signed by the parties.
What kind of a time and financial investment can
The length of time in a mediation session is unpredictable and depends completely on the issues and willingness of the parties to pursue a mutual agreement. The fee for mediation is a minimum of $200 per hour and may be split between the parties. Invoicing will be at the conclusion of the session, whether there is an agreement or not, and is due